

This persistent chat window ensures players always have the ability to engage with other players regardless of what they're doing in StarCraft II. We consolidated all of chat into one prominently visible window. To tackle these issues, we made several changes. Secondly, we didn’t like how you had to leave an empty window open if you didn’t want to miss when someone joined an empty chat channel, potentially increasing the clutter on your screen.

The first issue was having to frequently minimize windows, which resulted in players being unable to quickly read and respond to chat. With this in mind, we examined the chat system and identified two major drawbacks with the multiple window chat system.
